Book a call
← All agencies

Cold email for B2B ecommerce agencies.

This is the cold email plan we'd run for an agency that builds online ordering for distributors and manufacturers in one industry. The signal is easy to see. Go to their website and try to place an order.

Part 01

Is this for you?

Part 02

Your market.

Your market is every distributor and manufacturer in your industry that sells to repeat business customers. Many still take orders by phone and email and PDF order forms.

These are the signals worth looking for.

  1. 01

    No way to order online

    Their site has a request a quote button or a PDF catalog and no customer login. Orders all go through a person.

  2. 02

    A PDF catalog

    A downloadable catalog means the product data exists and nobody has put it online.

  3. 03

    Hiring order entry staff

    Job posts for customer service reps or order entry clerks on LinkedIn or Indeed mean orders arrive by phone and email and someone types them in.

  4. 04

    Competitors already take orders online

    Check their competitors' sites. A rival with a customer login and online reorders is easier to buy from.

  5. 05

    Their ordering system shows up in job posts

    Job posts often name the system that runs their inventory and orders. That tells you what the ordering site has to connect to.

  6. 06

    New owners

    A distributor bought by a private equity firm often gets a push to modernize. Press releases announce the deals.

Part 03

Lead list.

At smaller distributors the owner or the president decides. At bigger ones it is the COO or the head of sales with IT in the room.

Part 04

Lead magnet.

  1. 01

    Reorder mockup

    A mockup of their best product category as an online ordering page. Customer pricing and quick reorder and order history built from their own catalog.

    It works because they see their own products sold the way their customers wish they could buy them. The mockup takes real work and a portal project is big enough to justify it.

    Present it on a 20 minute screen share. Customer pricing and approvals work differently at every distributor and the call is where they explain theirs. The build is the project.

  2. 02

    Competitor comparison

    Screenshots of how two competitors take orders online next to their own quote form.

    It works because nobody likes seeing a rival make buying easier.

    Walk through it on a call because they'll know which of their customers already buy from those rivals. Closing that gap is the project.

Part 05

Front end offer.

  1. 01

    Demo store with their own products

    Load one product category into a demo store with sample customer pricing and give them a login to try it.

    It works because their sales team and their best customer can click through it. Once they have used it the full build is the next step.

    It starts with a 20 minute call to pick the category and get the catalog file. Deliver the demo within two weeks of that call.

Part 06

Emails by segment.

Each segment gets its own email because a specific email gets more replies than a general one. Split each segment by sub-industry too so the examples in the email fit the reader.

Keep each email under 100 words with one reason for writing and one line of proof and one offer and one question. The proof lines are examples of the kind of result to use. Swap in real results of your own before anything goes out.

  1. 01

    Phone and PDF only

    Lead with their catalog and the reorder a customer can't place online. Offer the reorder mockup.

  2. 02

    Hiring order entry staff

    Lead with the job post and the orders a portal would take instead. Offer the demo store.

  3. 03

    Behind a competitor

    Lead with the competitor's customer login. Offer the comparison.

  4. 04

    New owners

    Lead with the acquisition and the growth plan that often follows. Ask for a call directly.

Part 07

Follow ups.

Send two follow ups in the same thread three to five days apart.

Part 08

From reply to meeting.

Each reply should end in a booked meeting that actually happens. The lead magnet and the offer get delivered on that call and never go out as a file to read later.

The replies below cover the three ways people say yes.

  1. 01

    Lead magnet reply

    They asked for the mockup. The call covers how their pricing and approvals work.

  2. 02

    Front end offer reply

    They want the demo store. The call picks the category and gets the catalog.

  3. 03

    Direct call reply

    They said yes to a call. Tell them what they'll leave with so they show up.

How much to expect.

Results aren't guaranteed and nobody honest can promise a number before the first emails go out. A few things decide how a campaign does.

The first few weeks show how the market responds. The list and the copy and the offer get sharper from there.

Want this run for you?

We build and run this campaign for one agency per industry.

This page is a starting point and a strategy we'd happily test ourselves. Working together gives us more context on your agency. That context lets us add better strategies and build better lists and offers and automations for you.

Book a call

Thirty minutes on your market and how we'd reach it.

More website design agencies.

See all agencies →